Training Centre Manager at Alpha Mead Facilities & Management Services (AMFacilities)

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
23369
Job Views
106

Job Description



Strategic Initiatives



  • Design facility management training programmes and supporting services including identifying course content requirements, appropriate delivery mediums, and personnel to deliver training

  • Deliver such training programmes through instructor-led, online, blended, and documentation-driven delivery processes

  • Collaborate with central operations, strategic partners and other parties to create a positive end‐to‐end experience for participants.

  • Implement quality control and continual improvement processes to maintain training content and delivery mechanisms that represent Alpha Mead’s standards

  • Work collaboratively with business leads to ensure training programmes and processes are aligned and relevant to critical business priorities.

  • Identify training needs in facility managers or those intending to build a career in FM and create course content and modules to facilitate such training

  • Build quarterly and yearly facility management training programme for executives and external participants


Business Initiatives



  •  Drive brand values and philosophy through FM training and development activities.

  • Set business goals and objectives according to the company's needs 

  • Create business plans and develop business strategies to achieve the business goals

  • Develop and implement marketing plans and strategies to promote the business and its products or services

  • Manage budgets and financial planning for the Training programmes and workshops

  • Develop and implement marketing plans and strategies to promote the business and its products or services

  • Source for interested participants for FM training and workshops


Operational Responsibilities



  • Facilitate training programmes tailored to Facility Management

  • Create surveys for participants after FM training to track employee success and progress

  • Identify the need for FM training and accordingly, arrange training materials and develop training programmes.

  • Work with central operations to analyze which facility manager from a business category needs training and design the training strategy accordingly.

  • Manage the expenses of training sessions and prepare reports of concluded training sessions

  • Source for seasoned FM facilitators to facilitate programmes on FM


Qualifications



  • B.Sc. degree in Estate Management, Business Administration, Engineering, or any other related field

  • Minimum of 5 years of experience as a Training Manager in a facility management company

  • Experience implementing and using Learning Management Systems (LMS)

  •  Ability to organize, design, deliver and assess training

  • Practical knowledge of running training need-analysis and training programme of technical nature for a large organization

  • Proven track record in coordinating and managing the build-out and delivery of training systems

  • Candidate must have been an FM facilitator in a corporate environment for at least 3 years

  • Strong competency in content, process, and metrics development

  • Ability to implement training services, process and manage the continuous improvement feedback loop

  • Experience in advising business leads on strategic solutions that ultimately drive superior performance.

  • Proven record of successfully delivering projects with people of disparate backgrounds and job functions

  • Relevant professional qualifications (e.g., CFM, IFMA) will be an advantage    

  • Sound communication skills

  • Strong interpersonal skills ‐ both internally and with vendors

  • Good analytical/critical thinking


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