• Application Deadline: Wed, 30 Nov 2022 00:00:00 GMT
• Position: Customer Relations & Social Media Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 - 5 years


• Location Lagos


• Job Field Customer Care  , Media / Advertising / Branding 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Description

• We are looking for a talented Customer Relations Officer who will engage our customers by building & preserving trusting relationships.


• The Customer Relations Officer will constantly identify opportunities to grow the customer base and build positive relationships with existing and new clients.


• He/She must be a strategic and analytical personality, with ability to find solutions to problems and ensure maximum client satisfaction.


• As a Social media manager, we expect you to be up-to-date with the latest digital technologies and social media trends.


• You should have excellent communication skills and be able to express our company’s views creatively.


• Ultimately, you should be able to handle our social media presence ensuring high levels of web traffic and customer engagement.

Job Functions / Responsibilities

• Build positive relationships with all our clients


• Maintain and engage existing customer


• Constantly work on growing customer base


• Performing research on current benchmark trends and audience preferences


• Designing and implementing social media strategy to align with business goals


• Ensure adequate representation of company products and image on the website.


• Submit reports on customer activities


• Coordinate activities around the office to ensure quality and prompt delivery to customers

Requirements / Qualifications

• Candidates should possess a B.Sc / HND with 3-5 years work experience


• Proven work experience as a Social media manager


• Hands on experience in content management


• Excellent copywriting skills


• Ability to deliver creative content (text, image and video)


• Knowledge of online marketing channels


• Excellent communication and writing skills


• Analytical and multitasking skills.

Salary

N80,000 - N100,000 / Month.