Community Manager at D-Degree Digital Hub Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
23692
Job Views
126

Job Description



Job Description



  • We are looking for a qualified Community manager to join our team. We would like to meet you if you are a tech-savvy professional with experience in social media, public relations, and promotional events.

  • Our ideal candidate has excellent oral and written communication skills as well as the ability to create engaging content.

  • You should be a people person with excellent customer service skills and the ability to moderate online and offline conversations with our community.

  • Finally, you should be able to serve as the brand's face and voice, as well as manage all community communications.


Responsibilities



  • Set up and carry out social media and communication campaigns to support marketing strategies.

  • Create interesting text, image, and video content for your social media accounts.

  • Respond to comments and customer inquiries as soon as possible.

  • Feedback and online reviews should be monitored and reported on.

  • Organize and participate in community-building and brand-awareness events.

  • To ensure brand consistency, collaborate with the marketing, public relations, and communications teams.

  • Keep in touch with the Development and Sales departments to stay up to date on new products and features.

  • Keep up with the latest digital technology trends.


Qualifications and Abilities



  • B.Sc in Marketing or a related field.

  • 1 - 3 years work experience.

  • Work experience as a community manager is required.

  • Extensive knowledge of launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter).

  • Capability to identify and track community metrics (e.g. repeat attendance at events)

  • Outstanding verbal communication abilities.

  • Excellent writing abilities.

  • Hands-on experience with brand social media management.

  • Understanding of website traffic and online customer engagement metrics.

  • Familiarity with online marketing and marketing channels.

  • Detail-orientedness and the ability to multitask.


Salary

N150,000 - N200,000 monthly.


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