Supervisor - Freight Clearance, Finance at MTN Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
23756
Job Views
324

Job Description



Description



  • Resolve internal customer related issues by investigating details of registered queries/complaints

  • Supervise the activities performed by the freight Administrator, customs clearing processes, transportation and operations, along with landed costs and transport optimization

  • Develop and advise optimal freight/logistics strategies towards timely execution of all associated programmes or projects

  • Serve as the link between MTNN and the regulatory agencies and relevant parties in the freight management landscape

  • Provide regular update to internal stakeholders on the status of technical and non-technical materials in clearing

  • Develop and improve appropriate KPIs to ensure that MTNs corporate objectives are not compromised in all freighting activities

  • Prepare Customs clearing related monitoring and analytical reports

  • Review and analyse customer order related reports in order to identify issues

  • Support Manager, Order Management in development of corrective actions or improvement initiatives based on Customs clearing activities

  • Attend to all queries from the stakeholders/suppliers/Logistics Service Provider (LSP) and resolve queries

  • Develop the methodology of tracking and providing regular periodic updates on shipping pipeline to all stakeholders

  • Supports in understanding the peculiar requirements of each transaction and providing appropriate advise on how to ensure effective and speedy order fulfillment

  • Focus on improving and maintaining stakeholder relationship

  • Perform root cause analysis for SLAs non-compliance and take corrective action

  • Identify potential sensitive issues and escalate it to the appropriate level

  • Provide information to the Manager on work accomplishments, challenges, progress in work processes, individual and team needs

  • Understanding of Incoterms and impact on responsibilities, Landed Costs and risks

  • Monitoring vendor compliance with correct application of HS codes

  • Monitoring freight packaging utilization and highlighting opportunities for consolidation.


Requirements

Education:



  • First Degree / HND in Engineering, Supply Chain Management or Finance or any related discipline

  • A professional certification in shipping/transportation and international trade will be an added advantage

  • Fluent in English.


Experience:



  • 3 - 7 years’ experience which includes:

    • Experience working in a large multinational company

    • Experience in logistics, freight forwarding and Customs clearing.

    • Experience or working knowledge of Nigerian ports/airport cargo operations will be an added advantage

    • Deep knowledge of international trade documentation and local banking requirements for international trade will be considered a good credential

    • Strong knowledge of banking requirements for importations and customs operations are required

    • Understanding of process for booking, tracking and monitoring of shipments

    • Knowledge on CBN Foreign exchange regulations.




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