Responsible for PS Core KPI optimization and capacity Monitoring
Previous day KPI reporting on every working day and to provide KPI Improvement plan based on analysis receive from Back office
Monthly Capacity reporting and trigging towards region for further action for implementation.
KPI trending after incident or major outage in network in working hours only
Achieving Contractual KPI targets
KPI sign off data preparation and exclusion analysis
Performance Review with MSIP
Support in troubleshooting & Analysis of degraded KPI below baseline level
License capacity Monitoring
Special Event Capacity Audit
For KPI below Baseline, perform soft Parameter, configuration audit and provide recommendation.
Provide recommendation for any KPI dip due to Roaming failure
Support Optimization of the Network/Nodes through load balancing, traffic migration activities.
Support the Planning & Design of any/all new project related activities (for KPI related)
Support Network Capacity and resource optimization
Support for QoS Improvement Solution implementation
Provide on-Demand Report requested by Customer
Performance Optimization
Be responsible of Network Data Collection, Analysis and Reporting
Support Business Requirement Analysis if required
Handle Performance & Capacity Collection and Analysis
Network Audit
Assure PS core performance KPI and Capacity Monitoring
For KPI below Baseline, perform soft Parameter, configuration audit and provide recommendation on quarterly basis. Also, Audit may be done as per customer requirement
Optimization of PS core KPI across all technologies 2G/3G/LTE