SME Account Manager at Ntel Nigeria

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
23830
Job Views
101

Job Description



Location: Ikoyi, Lagos


Responsibilities



  • Achieve customer acquisition, revenue, ARPU and retention target

  • Acquire high value subscribers from corporate, public, SME organizations and HNIs within allocated sector/regions

  • Discover and pursue new sales prospects and maintain customer satisfaction.

  • Promote ntel customer value propositions to the target customers through effective engagements and ensureproduct availability within the consumer reach

  • Build a rich pipeline of customers (Corporate, Public, SME and HNIs, and ensure month-on-month growth of customer acquisitions, revenue & retention)

  • Ensure resolution of all customer complaints within approved SLAs and manage monthly churn

  • Ensure prompt weekly report of performance market intelligence and competitions activities

  • Build a prospect pipeline and follow up to convert prospects to ntel customers.

  • Execute sales plan in alignment to ntel’s business revenue and customer acquisition objectives.


Requirements



  • Candidates should possess a Bachelor's Degree with at least 4 years relevant work experience.


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