• Application Deadline: Wed, 9 Nov 2022 00:00:00 GMT
• Position: IT Support Officer


• Job Type Full Time



• Qualification BA/BSc/HND


• Experience 0 - 5 years


• Location Lagos


• Job Field ICT / Computer 
  

Urgent Vacancy 

Location: Lagos Island (Marina)

Industry: Finance/ Investment 

Mode of work: Hybrid

Responsibilities

• Install and configure computer hardware, software, systems, networks, printers, and scanners


• Set up accounts for staff, ensuring they educated on how to log in and resolve issues arising


• Investigate, diagnose, and solve computer software and hardware faults


• Monitor computer networks and systems to identify how performance can be improved


• Identify and solve any problems that arise with computer networks and systems.


• Procure network equipment and manage subcontractors involved with network installation.


• Respond to service calls when network issues are deemed to be the result of hardware failures.


• Install, troubleshoot, and maintain all fiber optic systems in homes including network extenders to ensure that they are working properly


• Test and evaluate new technology


• Maintain a working log detailed all required system updates, as well as the date of completion


• Act as the initial point of contact for all computer and system related concerns from employees

 

Requirements

• Bachelor’s degree in Computer Science/Engineering or related fields


• Industry-specific IT service certification will be an added advantage


• Have a knowledge of computer networking, LAN, WLAN installation, configuration, troubleshooting


• Have a knowledge of systems engineering, computer maintenance, server administration, installation, repair and troubleshooting


• Accept constructive criticism and customer feedback regarding their experience with software or IT services


• Extensive experience working with different operating systems including Windows and Mac OS.


• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution.


• Comfortable working in and assisting others through company help desk software, in addition to other remote access desktop program


• Creative, open to new ideas and ability to multi-task effectively


• Experience installing and configuring computer systems and applications.