• Application Deadline: Sat, 30 Apr 2022 00:00:00 GMT
• Position: Business Analyst, Mobile Financial Services


• Job Type Full Time


• Qualification BA/BSc/HND , MBA/MSc/MA


• Experience 5 years


• Location Lagos


• Job Field Finance / Accounting / Audit  , ICT / Computer 

Job Description, Responsibilities & Tasks

• Work closely with customer to build a solution based on the received demands and requirements documentation


• Organize Requirement gathering workshops to ensure all business requirements are captured as input towards Quick study execution by respective R&D organizations.


• Support Account Manager and Deployment manager in communication of quarterly deployment plan


• Communicate regularly the Wallet Platform roadmap for OPCO specific use cases.


• Support MSCOO, ADM delivery Manager or Head of Service Delivery MFS to build OPCO Deployment Plan.


• Builds HLD/LLD and ensures sign off from Opco respective stakeholder as part of Demand Technical Governance.


• Educate OPCOs counterpart on MFS Platform Service catalog and available and planned use cases.


• Regular gap analysis of use cases and capabilities based on Service catalog versus what is being used to identify growth opportunities.


• Regular analysis of use cases and capabilities that are not generating revenue or usage is showing constant decline trend.


• Responsible for value and technical outcome of the demands.


• Ensure proper routing of demand requests through demand management process, enablement request process or Service Request (MS).


• Support with end to end lead for hardware ordering and deployment


• Maintain a healthy demand management lifecycle by properly tracking all milestones with associated dependency and defects properly logged


• Organizes Requirement gathering workshop to ensure all business requirements are captured as input towards Quick study execution by Design Unit, Customer Adaptation Centre and Program stakeholders.


• Support Account Manager and Head of Service Delivery MFS in material preparation around Operator Platform Roadmap with focus on OPCO specific use cases.


• Provide additional support to Operator regarding business development initiatives.

Key Qualifications

• University Degree in Technology or Economics, preferably MSC, MBA or equivalent


• Minimum Experience in Fintech/Electronic Wallet or EWP 5+ years


• Experience in Mobile Money Solution Architecture and design of use cases 4+ years


• Previous BSS or adjacent areas experience required


• Strong leadership skills with focus on team performance


• Result oriented with customer first attitude


• Can handle stressful and ambiguous situations


• Must exhibit excellent analytical, decision making and creative thinking skills


• Strong Knowledge of business principles and practices


• Excellent facilitation and negotiation skills


• Excellent communication skills in written and spoken English and French


• Self-motivated with strong drive and initiative, collaborative, relating and networking


• Track record as a leader and the ability to work independently preferably with a well-established contact network


• Outgoing personality that finds it easy to cooperate and establish relationships across organizational boundaries and in a global environment


• Good at handling resource planning and competence development.

Competencies:

• Certification in Digital Finance or Digital Money


• TOGAF Certification is an added advantage


• ITIL Foundation Certification


• Proficiency in Agile Methodology and Devops


• Working knowledge of Use case Modelling


• Understanding of standard change management process


• CBAP Certification


• Standard IT security practices such as encryption, certificate exchange and key management.


• Maintaining internet facing production-grade applications in virtualized environments such as cloud computing platforms and services.


• Working with deployment and orchestration technologies (such as Mesos, OpenStack, Ansible and Spinnaker).


• Working knowledge of IT Infrastructure deployment and installation


• Understanding of hardware ordering processes using Premium Ordering


• Good knowledge on Containers, Docker, Kubernetes.


• Working knowledge of REST and SOAP APIs