• Application Deadline: Mon, 21 Nov 2022 00:00:00 GMT
• Position: Agency Channel Officer


• Job Type Full Time


• Qualification OND


• Experience 1 - 3 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description / Key Responsibilities

• Identify, assess and enroll new Agents in accordance with the Bank’s Agent selection Criteria and preset targets.


• Effectively monitor and carry out oversight on operations


• Marketing of the bank’s Agent banking products, value propositions and benefits to existing and new Agents


• Effective follow-up, Monitoring and carrying out periodic visits to Agent locations for assessments and feedback.


• Build and maintain a cordial relationship with Agents to achieve sustainable growth in number and volume of Agent transactions performed for the bank.


• Drive the growth of the bank’s market share in Agent banking services.


• Identify market opportunities for product innovation and deployments of Agent.


• Provide market feedback for service improvement and optimal customer experience.


• Work with the corporate communication and strategy department in the implementation of relevant marketing campaigns and promotional activities.


• Facilitate timely resolution of customer/Agent’s complaints.

Job Requirements

• Average educational attainment - OND holders minimum.


• Result-oriented and target driven, with 1 - 3 years of relevant marketing Experience.


• Physical fitness, mental alertness between Age 24 and 33 years


• Knowledge and familiarity with major cash-based markets /commercial streets in Lagos


• Ability to speak at least one major local dialect.


• High market influence and ability to sell financial products/benefits to existing and prospective (financial) agents


• Basic understanding of record keeping and KYC requirements in Microfinance Banking.


• Ability to use a digital device for agents enrollment and monitoring.


• Basic understanding of liquidity management and operational risk control.


• Flair for meeting people and ability to sell banking products to agents.