Daily reconciliation of our settlement reports, bank accounts and Nomba system to ensure the integrity and accuracy of transactions and bank debits.
Reconcile all daily data held in our systems to ensure only the right transaction values and charges were disbursed to agents/customers.
Ensuring daily reconciliations are completed in an accurate and timely manner.
Working with other teams to improve processes with the view of reducing loopholes to improve quality and efficiency of reconciliation.
Report and escalate all non-reconciling items to ensure they are communicated via email or any appropriate means to the relevant teams for investigation or correction while remaining responsible for effective resolution.
Engaging with both internal and external stakeholders to assist with the investigation of the root cause of losses and working with subject matter experts to identify and execute solutions.
Support the evolution of tools and processes to ensure that an integrated and automated service is provided.
Actively seek out and build relationships with others who can provide information or intelligence to drive success.
Providing timely reconciliation reports and updates to your line manager.
Process and check that all transactions and reconciliation systems are accurate through the team’s checks and balances processes.
Qualifications
Bachelor's Degree in Business or any related discipline from an accredited university.
2-4 years' experience in a related field.
Skills:
Knowledge of MS Excel, Word, tableau/PowerPoint.
Exceptional written and oral communication skills.
Strong ability to adapt quickly and work in a fast-paced environment.
Strong analytical and problem-solving skills.
Exceptional organizational and multitasking skills.
Strong attention to details.
Strong ability to analyze, interpret and explain different business cases.
Time management and ability to work towards a deadline (and meet deadlines).
Ability to work independently and as part of a team.
Demonstrated ability to handle multiple and changing priorities and to work well under pressure.