• Application Deadline: Wed, 23 Nov 2022 00:00:00 GMT
• Position: Assistant Operation Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 - 15 years


• Location Lagos


• Job Field Hospitality / Hotel / Restaurant 
  



• Salary Range ₦200,000 - ₦300,000/month
  

JOB DESCRIPTION FOR AN ASSITANT OPERATION MANAGER

• A 50 room hotel located in the Ikoyi is in need of an assistant operation manager, who has integrity and a high record of performance to join our team to help in the people management and the business development drive for the business.


• He will be responsible for managing employees and for planning, marketing, coordinating and administering hotel services such as catering and accommodation facilities.


• Overseeing personnel, including receptionists, kitchen staff, and office employees.


• Monitoring employee performance and conducting regular evaluations to help improve customer service.


• Collecting payments and maintaining records of budgets, funds, and expenses.


• Welcoming and registering guests once they arrive.


• Resolving issues regarding hotel services, amenities, and policies.


• Organizing activities and assigning responsibilities to employees to ensure productivity.


• Creating and applying a marketing strategy to promote the hotel’s services and amenities.


• Coordinating with external parties, including suppliers, travel agencies, and conference planners.


• Evaluating hotel performance and ensuring compliance with health and safety rules.


• Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.

Hotel Manager Requirements:

• Bachelor’s degree in hospitality, business administration, or a relevant field.


• A minimum of 10 years’ experience in hotel management or a similar role.


• Strong understanding of hotel management best practices and data entry software.


• Outstanding interpersonal communication and customer service skills.


• Exceptional leadership abilities with great attention to detail.