Job Description
- Application Deadline: Tue, 22 Nov 2022 00:00:00 GMT
- Position: Computer Operator / Customer Relationship Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 - 2 years
- Location Lagos
- Job Field Customer Care 
Location: Ago Palace Way, Lagos
Gender: Preferably female
Responsibilities
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Knowing your competition and strategizing accordingly.
Requirements
- BSc or HND in Administration or a related field.
- 1 - 2 years of experience in customer relationship
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.