• Application Deadline: Thu, 1 Dec 2022 00:00:00 GMT
• Position: Repair Administrator / Repair Sustomer Services


• Job Type Full Time


• Qualification OND


• Experience


• Location Lagos


• City Obanikoro


• Job Field Engineering / Technical 
  

Job Summary

• To effectively liaise with RMA customers and technicians from the time a product is received until it is released to the customer.

Tasks and Responsibilities

• Receiving defective products(Inverters, stabilizer etc) and releasing repaired products to customers.


• Collecting the customer information and registering the product.


• Liaise with the customer and technician regarding the status of product repair.


• Communicate the repair charges to customers.


• Proper documentation and maintenance of a filing system.


• Provide simple test for customers when collecting their product


• Any other tasks as assigned from time to time.

Requirements

• OND Degree, Preferably Male.


• An understanding of electrical problems and their potential Solution


• Good verbal and written communication skills with the ability to build effective 3rd party and colleague relationships


• Good planning and time management skills with the ability to prioritise workload appropriately and meet challenging deadlines


• Teamwork and Problem solving


• Pragmatic and commercially-minded approach to problem-solving;