• Application Deadline:
• Position: Customer Service Executive


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Lagos , Rivers


• Job Field Customer Care 
  

Job Description

• Responding promptly to customer inquiries (through telephone calls and emails), handle customer complaints and provide appropriate resolution in a timely manner.


• Ensure customer satisfaction and provide professional customer support.


• Qualify and build prospects database for Sales team.


• Present ideas and recommendations for improving customer care and experience.


• Prepare and send reports on assigned accounts weekly.

Requirements

• B.Sc / HND in Economics, Marketing, Business Administration or any relevant Degree.


•  1 - 3 years Customer Service, Customer Support or Telemarketing experience.