Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
24641
Job Views
90

Job Description



Responsibilities



  • Arrangement to keep Sample display, Shelves, Calendar, notices, circulars and furniture at right place and dust free.

  • Ensure Notice board updation on real time basis.

  • Maintain the Cleanliness and neatness of the Front Desk Area at all times.

  • Ensure receipt of magazines and newspapers for the office and ensure display of the latest version in the reception as well as removal of the outdated magazines

  • Ensure Staircase and plants at Stairs and reception area are clean and in order.

  • Ensure the upkeep and decorum at the reception area

  • Greet all Guest courteously and make them comfortable while waiting at the reception and ensure Tea /water arrangement to customer / Guests

  • Intimate promptly to the concern officer for the Guest meeting

  • Giving reminder if the employee is taking more time to meet the visitor

  • Promptly, accurately, professionally and courteously receives and assesses all the incoming telephone calls /inquiries and re-directs the said call or message to its appropriate beneficiary.

  •  Ensure  to restrict  unauthorized person movement inside the office premises

  • Make sure that all employees’ visitors meet in the meeting room only except VP and above level.

  • Maintain  and update entry time and meeting time with the Guest

  • Ensure Engagement of Conference room as per Conference room booking system and discourage occupying of Conference room without booking * initially to maintain only records.

  •  Ensure Cleanliness / orderliness of conference hall/roooms - Table, chair, Posters, water bottles and Glass etc.

  • Supervise, if the office Equipments is working in order and also avaiable like A/C, remote, cords etc.

  • Ensure lift  are used only for passengar carriage  and goods and heavy items are not alllowed to carry in lift

  • Address lift  malfunction with concern as and when arises

  • Ensure material in first aid boxes are maintained and are in place.

  • Responsible  to maintain  hygiene factors of  Washroom , Pantry and Lunch

  • Responsible to arrange and maintain  availability of consumables  in washrooms, Pantry and Lunch rooms


Requirements



  • Female

  • At least OND (additional qualifications will be a plus)

  • 3 years Proven experience as front desk in hospitality industry

  • Knowledge of office management and basic bookkeeping

  • Proficient in English (oral and written)

  • Excellent knowledge of MS Office (especially Excel and Word)

  • Strong communication and people skills

  • Good organizational and multi-tasking abilities

  • Customer service orientation


 


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