Customer Service Representative at Excel and Grace Consulting

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
24693
Job Views
81

Job Description

  • Application Deadline: Sat, 10 Dec 2022 00:00:00 GMT
  • Position: Customer Service Representative

  • Job Type Full Time

  • Qualification BA/BSc/HND

  • Experience 3 - 5 years

  • Location Lagos

  • City Lekki

  • Job Field Customer Care 



Location: Oniru, Lekki, Lagos


Job Responsibilities



  • Provide excellent customer service to ensure satisfaction

  • Make menu recommendations, answer questions and share additional information with restaurant patrons

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).

  • Take orders from the phone and social media accounts.

  • Communicate order details to the Kitchen Staff.

  • Follow all relevant health department regulations

  • Provide excellent customer service to guests.


Key Job Requirements



  • Candidates should possess a minimum of Bachelor's Degree / HND qualification with 3 - 5 years work experience.

  • Strong verbal communicator

  • Attentiveness and patience for customers.

  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Experience in food services or sales is an added advantage)

  • Must be social media savvy.


Salary

N150,000 - N180,000 monthly.


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