Job Description
Job Overview
Our client, a start up in the Shopping & Retail industry is seeking to hire a E-Commerce Operations Officer who is skilled in managing and overseeing a diverse portfolio of cross-functional operational initiatives.
As a Junior E-Commerce Operations Officer you are to contribute to the growth of the business by enhancing the customer experience, executing customer order fulfilment and maintaining the technology and infrastructure.
Job Code: LPT/OT/EOO1
Preferred candidate location: Ikeja and environs
Duties:
- Contacting potential clients to establish rapport and arrange meetings where necessary.
- Developing quotes and proposals for clients.
- Communicating new product developments to prospective & existing customers.
- Planning and overseeing new marketing initiatives (online and offline).
- Training personnel and helping team members develop their skills.
- Supervise all inventory activities
- Develop and manage budgets, control costs, and expenses
- Assist with implementing, reviewing and improve strategies and processes
- Prepare and communicate to management, weekly and monthly sales, and activities report
- Providing management with feedback
- Oversee both in-store and online sales, logistics, and accounts
- Product and solutions research and development
- And other tasks as assigned by the management
Required Qualification & Experience
- B.A in Management, Business Administration or other related fields
- Minimum of 2nd class lower grade
- NYSC Discharge certificate or exemption letter
- Proficiency in Microsoft Office suite skills is mandatory (Microsoft Excel and Microsoft Project).
- At least 2 years of experience in E-Commerce Operations or general operations role
Other Key Requirements
The ideal candidate must have:
- Zero tolerance for shoddy work.
- Strong written and verbal communication skills in English language.
- Proficiency in Microsoft Office Tools (Mandatory)
- Strong understanding of data analysis and statistics.
- Competence in Inventory management is an added advantage
- Should reside around Ikeja axis
Remuneration
N70,000.00 net monthly, HMO and other benefits included.