• Application Deadline:
• Position: Customer Service Representative


• Job Type Full Time


• Qualification BA/BSc/HND , OND


• Experience 0 - 2 years


• Location Abuja , Akwa Ibom , Anambra , Rivers


• Job Field Customer Care 
  

Role / Responsibilities

• Process customer requests, parcel registration/collections and keep updated customer records


• Provide accurate, valid and complete information to customers


• Resolve customer complaints via phone calls and emails


• Escalate all exceptions for resolution


• Manage and track inbound and outbound items on a daily basis.

Requirements

• Candidates should possess a Bachelor's Degree / HND / OND qualification


• 0 - 2 years relevant experience


• Fluent in written and spoken English


• Proficiency in Microsoft Office.


• Applicants should be resident in Utako and its environs.