• Application Deadline: Sat, 31 Dec 2022 00:00:00 GMT
• Position: Head, Branch Operations / IT


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Osun


• Job Field ICT / Computer 
  

Key Responsibilities

• Ensure liquidity position of the branch is maintained at all times through advance planning at minimal costs.


• Ensure compliance with regulations in the issuing and receipt of cash from the strong room


• Ensuring account reconciliation and managing situation if this is not the case.


• Checking daily suspense accounts and exercising snap shots in all of branch operations


• Introduce and implement effective systems, policies, structures and resources to support the growth of the institution and ensure adherence to the same


• Serve as the Operations Lead for the bank’s core banking system implementation, aligning system configuration with operational processes and policies


• Develop and manage a team of well-trained, focused and motivated Banking Services staff


• Manage centralized loan processing and account opening functions to ensure efficiency, quality and control over loan creation and completeness of Know Your Customer (KYC) / Anti-Money Laundering (AML) activities


• Define and implement new policies and procedures for Banking Services in support of product development / refinement or upon introduction of new technologies and delivery channels


• Analyze operational risks, procedures, work flow and controls on an ongoing basis for continual improvement of operational systems


• Safeguard customer data and protect against fraud through management of authorization levels and access rights


• Develop and maintain sufficient business continuity plans to ensure service delivery in the event of minor to major incidences & escalation of service exceptions as needed.

Qualifications and Experience

• Strong First Degree


• Minimum 5 years in banking/finance/microfinance, with at least four years in back office or operational roles – experience of two years or more in a senior management role at the regional or head office level strongly preferred


• Proficient in MS-Office Suite (especially Excel) – experienced with Core Banking Systems and good understanding of Information System issues and the role of IS in banking operations


• Project management qualifications (e.g. PMP) are an advantage


• Knowledge of process analysis and mapping is an advantage

Candidate Profile:

• Commitment to establishing a successful department and function.


• Strong fit to the bank’s desired corporate culture & committed to furthering bank’s mission and vision;


• Understands the needs of a start-up, with willingness and ability to perform duties beyond the scope of work;


• Ability to manage multiple priorities, create effective systems and meet tangible business goals from an unstructured, dynamic and empowering environment;


• Proven integrity;


• Strong interpersonal skills and written and oral communication skills;


• Highly attentive to detail with excellent organizational and documentation skills


• Results-oriented, with the ability to drive projects from inception to execution stages


• Demonstrated leadership, networking and collaboration/negotiation skills;


• Ability to build and maintain excellent working relationships within a diverse organizational structure