Job Description
Job Overview
- Sales Team Lead will be responsible for leading and managing a team of sales officers and their customers - responsible for the full customer cycle i.e., sell, maintain and recover.
- The successful candidate must be a detail-oriented professional with strong critical thinking skills and a demonstrated track record of effective sales work.
Key Responsibilities
- Develop and implement the sales operational strategies.
- Organize sales activities and functions in the field to achieve targets, revenue and desired quality sales.
- Manage all sales officers.
- Train and coach sales officers on topics including pitching, sales conversation, closing and building strong and long-lasting relationships with customers.
Deliverables and Activities
- Participate in the recruitment and training of new sales staff in applicable policies & guidelines provided by Earth Blend.
- Conduct periodic performance review and provide feedback to the Management
- Follow up on indebted customers.
Required Skills & Experience
- BSc. Degree or Equivalent
- 5+ years working within the FMCG sales industry.
- Previous experience in a managerial position is an added advantage
- Ability and passion for coaching and training.
- Good problem-solving skills (solutions oriented)
- Good influencing and negotiation skills
- Ability to work under pressure to meet deadlines
- Excellent verbal communication skills with customer focus
- Computer literate, team player and dynamic self-starter.