• Application Deadline: Fri, 18 Nov 2022 00:00:00 GMT
• Position: Telesales Executive


• Job Type Full Time


• Qualification OND


• Experience


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Responsibilities

Duties include (but not limited) to:

• Responding promptly to customer inquiries.


• Communicating with customers through various channels.


• Generate sales leads.


• Manage and initiate large amounts of incoming phone calls.


• Acknowledging and resolving customer complaints.


• Knowing our products inside and out so that you can answer questions.


• Processing orders, forms, applications, and requests.


• Keeping records of customer interactions, transactions, comments, and complaints.


• Communicating and coordinating with colleagues as necessary.


• Providing feedback on the efficiency of the customer service process.


• Ensure customer satisfaction and provide professional customer support.


• Setup a systematic, process-driven approach to managing TeleSales.


• Collaborate with other department managers including Sales and Operations


• Any other duties that may be assigned from time to time.

Requirement

• Candidates should possess an OND qualification.