• Application Deadline:
• Position: Manager, Inbound


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 6 years


• Location Lagos


• Job Field Customer Care 
  

Job Description

• To ensure effective and efficient management of the Customer Care Centre - Inbound by providing first-line contact to customers/general public.

Qualifications

• First Degree in any field.


• Minimum of 6 years of experience.

Personal Competencies:

• Strong Leadership Qualities


• Good verbal and written communication skills – sincere and articulate


• Conflict Resolution Skills


• Knowledge and Experience in Effective Service Delivery


• Strong Influencing and Persuasive Skills.