• Application Deadline: Wed, 30 Nov 2022 00:00:00 GMT
• Position: Shop Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 - 6 years


• Location Lagos


• City Lagos Island


• Job Field Sales / Marketing / Retail / Business Development 
  

Job Description

• Coordinate and assign roles to floor staff to deliver a seamless experience for customers.


• Timely service delivery and ease of purchase to ensure customer satisfaction.


• Interact with customers in the sitting area or payment point to ensure all customers are comfortable and are being attended to.


• Receive customer feedback, resolve and escalate complaint.


• Ensure products received comply with quality standard of the company. If they do not, reject and alert the appropriate team.


• Ensure products past their shelf life or expiry dates are not sold and disposed properly as well as documented.


• Develop a routine to sell out products before its expiry dates to prevent waste.


• Ensure quality of products or service is not compromised by any member of your team and indicate where found wanting.


• Forecast sale pattern to inform order for products. Putting into consideration, peak periods, seasons, promos, customer preferences and other external factors.


• Monitor and maintain inventory level.


• Timely service delivery and ease of purchase to ensure customer satisfaction.


• Interact with customers in the sitting area or payment point to ensure all customers are comfortable and are being attended to.


• Receive customer feedback, resolve and escalate complaint.


• Ensure products received comply with quality standard of the company. If they do not, reject and alert the appropriate team.


• Ensure products past their shelf life or expiry dates are not sold and disposed properly, as well as documented.

Requirements

• Interested candidates should possess a Bachelor's Degree in relevant fields with 2 - 6 years work experience