IT Support Officer at CapitalSage Technology Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
25600
Job Views
116

Job Description



Job Description


Job Responsibilities




  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment




  • Evaluate and install computer hardware, networking software and operating system software




  • Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate. access and use of computer networks




  • Provide problem-solving services to network users




  • Perform routine network start up and close and maintain control records




  • Perform data backups and disaster recovery operations




  • Install, maintain, troubleshoot and upgrade Web-server hardware and software




  • Implement network traffic and security monitoring software, and optimize server performance




  • Perform Web-server backup and recovery operations




Work Conditions and Physical Capabilities




  • Repetitive tasks




  • Attention to detail




  • Fast-paced environment




  • Tight deadlines




  • Sitting




Required IT Skills




  • Networking software




  • Networking hardware




  • Networking security




  • Servers




Requirements


Requirements




  • B.Sc / HND in Computer Science, Electronic Engineering, Computer Engineering or a related field




  • 1-4 years’ experience in the IT field, including experience as a Systems/Network Administrator, or a technical support role




  • Cloud architectures and services, Relational databases (SQL), Software architecture, Database administration, IT equipment installation and configuration, IT support, Programming, Troubleshooting




  • Knowledge and experience in networking, systems administration, and the installation and maintenance of CCTV cameras/biometric machines




  • The ability to work with complex problems where analysis of situations or data requires review




  • Excellent verbal and written communication skills, inspiring confidence while leading customers through the steps to resolve issues via phone and email




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