Job Description
Overall Purpose of Role:
- Handling the complete conversion process.
- Managing their pipeline and converting leads to clients
- Assisting clients in opening accounts and accessing client portal and MT5
Responsibilities:
- Contacting new leads.
- Introducing customers to our product and brand.
- Answering client inquiries.
- Solving customer issues.
- Initiating new lead contacts and relationship.
- Maintaining timely follow-up with established connections.
- Utilizing, calls, email, and all authorized channels of communication
- Provide guidance and assistance to clients on navigation of their client portal and client trading account.
- Keep clients abreast of any customer trainings and/or events.
- Any other responsibility as one may be called upon to do from time to time.
- Consistently achieve individual sales metrics.
- Develop and maintain product and execution knowledge.
- Ensure all regulatory requirements are complied with.
Skills and Competencies:
- Attention to detail
- Excellent Communication skills
- Great Presentation skills
- Good with Negotiation/ Persuasion
- Consistency
Educational / Experience Requirements:
- Previous experience in a similar role with involvement in sales or business development.
- Experience of the financial industry will be considered an advantage.
- University degree in Business Administration & Management or any other related subjects.
- Excellent command of English language, both verbal and written.
- Additional languages will be considered an advantage.
- Proficiency in the use of Microsoft Office Suite Package (Outlook, Word, Excel and Office 365).
- Proficiency in the use online trading platforms such as CRM, MT4 & MT5 will be considered an advantage
Personal Specification:
- Strong communication and interpersonal skills.
- Strong organizational and target-oriented skills.
- Strong time management skills.