Business Operations Analyst at Concept Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
2590
Job Views
90

Job Description



Location: Yaba, Lagos


Responsibiities



  • Establish and monitor operations performance management metrics, policies, and processes

  • Design, and build customized dashboards to manage and monitor the interdepartmental process and third party support performance.

  • Devising and implementing efficient and secure procedures for data management and analysis to ensure adequacy, accuracy, and legitimacy of data

  • Analyze and interpret performance data and reports to identify trends and generate appropriate courses of action

  • Recommend and establish efficient ways to organize, store and analyze data with attention to security and confidentiality.

  • Establish rules and procedures for data sharing with upper management, process owners, external stakeholders etc.

  • Provide key performance data related to products, channels, and process owners.

  • Conduct periodic Gap analysis for the different departments within the organization, to ensure continuously improvement.

  • Assist team members with reports and data extraction when needed

  • Contribute to the delivery of the unit overall targets.

  • Perform a meaningful role in long-term planning and establishment of initiatives aimed at operational excellence.


Requirements



  • Bachelor's Degree qualification.

  • 2 years working experience.

  • Competencyin data analysis & reporting

  • High standards of accuracy & precision with excellent organizational skills

  • Proven ability to think critically, strategically & act tactically

  • Strong commercial awareness & business acumen

  • Accountability and relationship management

  • Data Presentation and communication skills

  • Quantitative skills.

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