• Application Deadline:
• Position: Manager, Home Loans


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 8 years


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Job Description

• To handle and effectively engage all mortgage inquiries/queries directed to the Home Loans Unit.


• To solve mortgage product options appropriately in line with identified customer needs.


• To manage the home loan Pre- and Post-approval processes, ensuring each stage is dealt with within the agreed SLA.


• To monitor market trends and customer insights required for product enhancement or new product development. Ensure timely and proper reporting on assigned tasks.


• The job holder will be tasked with working directly with the Head, Home Loans to achieve growth goals in line with the business unit’s risk asset growth strategy.

Qualifications

• First Degree in any field.


• Minimum of 8 years of experience


• Experience in Customer Support, Risk Asset Growth delivery, and Knowledge of the Home loan solution and basic processes would be an added advantage.

Behavioural Competencies:

• Generating Ideas


• Embracing Change


• Team Working


• Providing Insights


• Interpreting Data

Technical Competencies:

• Product Knowledge.


• Customer Understanding.


• Continuous Process Development.