• Application Deadline:
• Position: Reconciliation and Dispute Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience


• Location Lagos


• Job Field Finance / Accounting / Audit 
  

Description

Reconciliation and Dispute specialist provides accounting support to major financial accounting areas,reconciling payments to ensure the accounting system reflects the correct transactions.

Roles and Responsibilities

• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.


• Coordinate with team members to solve any issues faced by the chargeback and settlement unit.


• Ensure daily processing of outgoing dispute actions and the on-time response of incoming disputes.


• Coordinate with banks to solve pending issues and reply to their inquiries.

Requirements

• Experience in reconciling accounting figures and financial records.


• High level of attention to detail.


• Ability to identify errors.


• Passionate about solving problems and is focused on customer experience


• Knowledge and understanding of banking and payment scheme operations.


• Excellent communication skills and interpersonal skills.


• Proficiency in the use of Ms. office suites & SQL


• creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently

Benefits

• Private Health Insurance


• Pension Plan


• Training & Development

Recruitment Process

• A screening call with the Senior Recruiter ~30 minutes


• Technical interview with the hiring manager ~30 minutes