• Application Deadline: Thu, 15 Dec 2022 00:00:00 GMT
• Position: IT Delivery Support - Junior Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 3 years


• Location Not specified


• Job Field ICT / Computer 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Job Description:

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  Provide technical assistance with computer hardware and software.

  
  


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  Resolve issues for staff via phone, in person, or electronically.

  
  


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   Perform hardware and software installations, configurations and updates as needed

  
  


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  Provide technical support across the company including troubleshooting system and network problems, diagnosing and solving hardware or software faults.

  
  


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  Execute maintenance upgrades.

  
  


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  Perform user administration tasks including setting up accounts for staff, educate them on log in and resolve issues arising.

  
  


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  Resolve technical issues in a timely manner using available resources within the company.

  
  


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  Ensure that each support issue and resolution is adequately documented.

  
  


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  Record keeping of all assets also mapping this to unique identifiers, staff in possession of the assets and state of assets.

  
  


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  Planning, Installation, Maintenance and upgrade of IT systems and company infrastructure.

  
  


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  Ensuring smooth running of day to day operations, making sure all tools needed by each department for work is provided.

  
  

Job Requirement:

• Minimum Qualification:HND/ B.Sc in Computer and information Technology or other related courses


• 1-3 years experience as an IT delivery support officer


• Knowledge of IT systems and infrastructure


• Previous experience in a BPO will be an added advantage