We are looking for an experienced Quality Control Officer to ensure that our products and services meet all necessary requirements before they reach the consumer.
The Quality Officer or Quality Assurance officer, will inspect the final product to make sure it has been built with compliance to legal standards and meets customer expectations. A great quality officer is thorough and observant with an eye for detail.
He/she must fully understand the requirements for the product or service and have a sense of responsibility towards our potential and existing customers as well as the competition.
The goal is to help preserve our reputation by ensuring that our products and services are capable to drive sustainable growth.
Responsibilities
Understand customer needs and requirements to develop effective quality control processes
Devise and review specifications for products or processes
Set requirements for raw material or intermediate products for suppliers and monitor their compliance
Ensure adherence to health and safety guidelines as well as legal obligations
Supervise inspectors, technicians and other staff and provide guidance and feedback
Oversee all product development procedures to identify deviations from quality standards
Inspect final output and compare properties to requirements
Approve the right products or reject defectives
Keep accurate documentation and perform statistical analysis
Solicit feedback from customers to assess whether their requirements are met
Submit detailed reports to appropriate executives.
Be on the lookout for opportunities for improvement and develop new efficient procedures.
Requirements and Skills
B.Sc / BA in Business Administration or relevant field with with 2 - 3 years work experience.
Proven experience as quality manager
Conscientious and responsible
A keen eye for detail and a results driven approach
Outstanding communication skills
Excellent organizational and leadership skills
Proficient in MS Office
In-depth understanding of quality control procedures and relevant legal standards
Excellent math abilities and working knowledge of data analysis/statistical methods.
Certification of quality control is a strong advantage.