Assistant Branch Manager at Lorache Consulting Limited

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
26194
Job Views
94

Job Description



Responsibilities



  • Daily posting of Cashiers to tills (Updates Cashiers Daily Sitting Record for Admin & Security)

  • Manage staff attendance and daily Spot Roll Call for all Staff by Department/Section (Back up for Staff Attendance Record)

  • Ensure the branch is “clean” and “safe” both inside and outside – for all customers, contractors, staff and visitors

  • Keeps Daily stock adjustments records, Reports Observations and problems to relevant departments such as warehouse, inventory, ICT etc., for necessary action and manage stock update: Shelf stock and System Stock Level Balance

  • Ensure strict compliance with all relevant company policies and SOPs such as Pricing / price slash, dress code, reporting, Purchasing, receiving/confirming Stock, Reorder list, Shelf Tagging, Price mismatch, Shelf Sharing, Product cleaning etc.

  • Ensure staff discipline or otherwise liaise with the HR department to manage indiscipline as may be appropriate

  • Ensure availability of government Regulatory Certifications e.g., Health, Fumigation, Water Analysis, Food Handlers, etc.

  • Review of Expiry Product Record (at least two times a week with sign off with date of his review)

  • Liaise with the category managers for all product purchase, returns from locations (before it is effected) and new vendor

  • Monitors Stock availability in the shop, Liaise with the WH Manager on Stock delivery schedule from central warehouse

  • Identify, collate, review and report slow moving and damaged stock by departments.

  • Manage price changes, Keep updated about product SKUs, packaging presentation, offers and promos

  • Monitor the activities of competition close to the branch and be sensitive to changes in customer behaviour

  • Manage customer feedback and complaints while driving teamwork to ensure customer satisfaction and return

  • Manage the branch resources – petty cash, premises, utility (generator, etc.) as well as merchandizers and brand reps.

  • Manage and supervise contractors (plumber, electrician, carpenter, etc.) to ensure safe, efficient and timely job delivery

  • Act as ambassador of the company and manage information flow (non-disclosure) within and especially with visitors

  • Support the delivery of the following roles when the incumbent is on weekly off or not on duty:

    • Branch Stock Supervisor

    • Branch Admin Supervisor

    • Branch Account Supervisor



  • All other duties assigned.


Qualifications



  • B.Sc or HND in any discipline preferably in Business Administration / Membership of NIM is an added advantage.

  • 5 years cognate experience from a retail business / FMCG sector, 3 of which is in the capacity of "Manager" or "Supervisor".


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