• Application Deadline:
• Position: Hostess


• Job Type Full Time


• Qualification


• Experience


• Location Lagos


• City Lekki


• Job Field Hospitality / Hotel / Restaurant 
  

Job brief

• We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.


• Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas.


• For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.


• You should also be available to work in shifts.


• Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the venue


• Provide accurate wait times and monitor waiting lists


• Manage reservations


• Escort customers to assigned dining or bar areas


• Provide menus and announce Waiter/Waitress’s name


• Greet customers upon their departure


• Coordinate with wait staff about available seating options


• Maintain a clean reception area


• Cater to guests who require extra attention (e.g. children, elderly)


• Answer incoming calls and address customers’ queries


• Assist wait staff as needed

Requirements and skills

• Previous work experience as a Hostess or Waitress


• Understanding of restaurant etiquette


• Familiarity with health and safety regulations


• Experience in managing reservations


• Demonstrable customer-service skills


• Excellent communication skills (via phone and in-person)


• Strong organizational skills with the ability to monitor the entire dining and bar area


• Availability to work in shifts as needed


• Good physical condition to walk and stand during an entire shift


• High school diploma; hospitality certification is a plus