Job Description
- Application Deadline: Fri, 2 Dec 2022 00:00:00 GMT
- Position: Medical Laboratory Scientist/Client Service Representative
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 - 4 years
- Location Abuja
- Job Field Medical / Healthcare 
Job Description
A Laboratory Scientist with exceptional computer skills, and great interpersonal skills capable to perform chemistry/Clinical analysis on samples of blood, urine, stool, or other body fluids for the clinical assessment, diagnosis, and treatment of, diseases and/or other specified medical conditions.
Main Duties and Responsibilities
Clinical/Technical Duties:
- Perform testing procedures on all samples received using appropriate and standardized principles and equipment platforms in the stand of the Chief Clinical Scientist.
- Perform mainstream testing on samples for hematological, bacteriological, parasitological, clinical chemistry, and histological assays.
- Carry out and document all quality control processes performed on all test procedures.
- Adhere strictly to test SOPs and other quality assurance programs of the Lab.
- Record test data to issue reports; answer questions to provide additional information or clarification to patients or other healthcare professionals.
- Maintain patient confidence by keeping laboratory information confidential.
- Serve and protect the immediate Laboratory Community by adhering to professional standards, and Hospital Health & Safety Standards, policies, and procedures.
- Contribute and maintain a safe work environment for patients, visitors, and co-workers by participating in safety programs, committees, or teams, conducting laboratory safety audits, and complying with statutory regulations & requirements.
Administrative Duties:
- Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
- Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.
- Provide other registration/clerical support
- Perform all duties and responsibilities with understanding and respect for the patient’s rights
- Perform other related duties as required.
Education, Qualifications & Experience
- B.Sc./HND in Medical Laboratory Science, or equivalent Post Graduate Studies. A relevant Masters’ Degree or professional qualifications will be an advantage
- Practiced in the field for 2 – 4 years post-graduation experience.
- Must be a certified Medical Lab Scientist with a valid MLSCN license.
Knowledge, Skills, and Abilities
- Excellent communication and interpersonal skills.
- Excellent organizational skills to manage multiple tasks promptly.
- Proficient use of hospital registration systems as well as clinical laboratory information systems.