The Technician is responsible for but are not limited to providing technical support in troubleshooting, solutions to transactional errors, identifying terminal errors and recommending solutions, and managing POS Merchant settlements & reconciliation by working with the e-channels backing to ensure merchants'POS disputes are resolved.
Key Duties
Supports and maintains merchants POS systems and terminals
Perform diagnosis, troubleshooting, hardware repairs of POS systems , backup and other maintenance tasks.
Managing the maintenance of all the POS terminals via Terminal management system with firmware and applications upgrade.
Provide System Administration for POS Terminal Management system
Monitor and report on activities and provide relevant management information for the solutions.
Serve as advisor to our employees by answering all of their sales related questions and concerns
Job Requirements
Minimum B.Sc. in renowned tertiary institution
Good repairs and technical experience with POS and similar electronic devices
Must have at least 1 years experience in POS / Terminals maintenance and repairs and technical support.