Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
26326
Job Views
99

Job Description



Job Summary



  • The Technician is responsible for but are not limited to providing technical support in troubleshooting, solutions to transactional errors, identifying terminal errors and recommending solutions, and managing POS Merchant settlements & reconciliation by working with the e-channels backing to ensure merchants'POS disputes are resolved.


Key Duties



  • Supports and maintains merchants POS systems and terminals

  • Perform diagnosis, troubleshooting, hardware repairs of POS systems , backup and other maintenance tasks.

  • Managing the maintenance of all the POS terminals via Terminal management system with firmware and applications upgrade.

  • Provide System Administration for POS Terminal Management system

  • Monitor and report on activities and provide relevant management information for the solutions.

  • Serve as advisor to our employees by answering all of their sales related questions and concerns


Job Requirements



  • Minimum B.Sc. in renowned tertiary institution

  • Good repairs and technical experience with POS and similar electronic devices

  • Must have at least 1 years experience in POS / Terminals maintenance and repairs and technical support.

  • Good communication and technical skills


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