• Application Deadline:
• Position: Biomass Sourcing Coordinator


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 3 years


• Location Lagos


• Job Field Customer Care 
  

Overview

• The Biomass Coordinator is the main point of contact with the customers.


• Liaise with customers/vendors about Biomass waste, orders and deliveries.


• Responsible to achieve Geocycle target on Biomass sourcing volumes in a region or Customer segment that will be determined from time to time.


• In conjunction with the Sales Administrator execute and organize the Sales and Marketing administration activities in order to achieve customer’s satisfaction with Geocycle services.


• Understand the Sales Process dynamics, set up a survey and identify the main internal & external stakeholders and have a deep knowledge about Customer service best practises.

Responsibilities

• Biomass Coordinator is responsible for the customer/vendor facing activities and to provide rest of the organization with market information.


• Reinforce the Quality, Health & Safety and Environmental Procedures


• Organize periodic audit to control the application of the QHSE process.


• Creation of prospects/customers/vendors and contacts


• Plan and perform visits to customers and vendor as necessary


• Register and follow up opportunities and action plans


• Create customer/vendor offers and initiate price negotiation


• Preparation of the content of the physical AFR Contracts


• Follow up customer/vendor complaints


• Introduce volumes in Planning Tool based on what is obtainable from the market


• Prepare sales reports as a base for weekly transportation planning.


• Search, identify new market and materials opportunities and triggering the AFR Material validation flow where necessary


• Liaise with Sales Administrator to provide Master Data management (Customers, Vendor, Materials)


• Assist in the preparation of commercial offer to Customers/Vendors to be reviewed and discussed with the Geocycle Commercial Manager


• Liaise with logistics department to ensure timely deliveries for customer’s satisfaction with Geocycle services.


• Participate in preparing budget proposals for Geocycle in the country

Education / Qualifications

• Relevant qualifications in Agriculture / Business Management / Social Sciences

Experience:

• Minimum of 3 years relevant experience


• Sales development proven experience, preferably in service

Knowledge & Skills

Technical competencies:

• Social and negotiation skills with the customers or vendors


• Training in the process and steps in CRM tool - Sales force, for the following processes: visit management, opportunity management, action plans, AFR Request


• Basic knowledge in MEA BM Business Partner Master Data Model and training in creation/modification of Customers/Prospects & AFR request in Sales force.


• Training in SAP (AFR Process steps)


• Excellent organizational and multitasking skills

Behavioral Competencies:

•  A team player with high level of dedication


• Ability to work under strict deadlines


• Ability to work in a diverse and multicultural environment and to engage with broad range of internal and external stakeholders


• Excellent communication and influential skills


• High Adaptability and Resilience


• Result oriented


• Analytical Skills


• Strong sense of ethics


• Language Requirements


• Professional Proficiency in English Language.