• Application Deadline: Thu, 15 Dec 2022 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 2 years


• Location Lagos


• City Victoria Island


• Job Field Administration / Secretarial 
  

Job Purpose

• Coordinate front-desk activities, including distributing correspondence, redirecting phone calls and offering administrative support across the organization.

Job Responsibilities

Key Result Area 1- Customer Service:

• Greet and welcome guests.


• Answer questions and address complaints.


• Answer all incoming calls and redirect them or keep messages.


• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).

Key Result Area 2 - Administration:

• Maintain log books, including sign-in/out logs, front desk expenditures, and calls received


• Receive and distribute all mails and pick up packages


• Provided back office support to other departments when required.


• Monitor office supplies and place orders when necessary


• Keep updated records and files


• Monitor office expenses and costs


• Take up other duties as assigned (travel arrangements, schedules etc.)

Key Result Area 1- Customer Service:

• Call management


• Enquiry management

Key Result Area 2 - Administration:

• Record keeping and files


• Office expenses.

Job Specifications

• Education: Bachelor’s Degree.


• Experience: 0 - 2 years.

Key Competencies Requirements:

Technical:

• MS office suite.

Behavioral:

• Interpersonal skills.


• Multitasking.


• Time management.


• Ability to work with minimal supervision