• Application Deadline: Mon, 28 Nov 2022 00:00:00 GMT
• Position: Front Desk Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 2 years


• Location Lagos


• Job Field Administration / Secretarial 
  

Responsibilities:

• Receive, dispatch and logging of incoming/outgoing mails timely and professionally.


• Maintain an organized and comprehensive filing system with documentation of all schedules and transactions especially tracking of logs.


• Monitoring of daily rated/casual staff registers.


• Accept and vet application contract documents from licensees.


• Works within allocated budget for the front office.


• Operate all aspects of front office Information system including reports and review.


• Receive and resolve all guest problems quickly, efficiently and courteously.


• Process, update and relay timely information to appropriate personnel/offices.


• Ensure implementation of all company policies and regulations.


• Monitor all guest request for processing, handle complaints and specific customers request courteously.


• Receive and document all incoming calls.


• Process all documents received for proper record updates.


• Review front office log book and guests feedback on daily basis.


• Perform other duties as may be requested by management

Requirements:

• First degree in any field with a second class lower minimum.


• A minimum of 2 years of experience as a front desk manager.


• Excellent written and verbal communication skills.


• Strong organizational and time management skills.


• The ability to provide exceptional customer service.