Job Description
Mission
The Organisation Officer is responsible for the daily organisation operational task including:
- Update, completeness and compliance of all operational procedures, processes, WINs, forms, and other work tools
- Work with all stakeholders on every new policy, procedure and ensure once approved communication to all concern staff
- Put in place Policy and procedures in alignment with Advans and regulatory requirements.
- Reporting.
Main Responsibilities
PPG Management and Improvement:
- Identification of outdated document for review or removal
- Creation of new PPG documents with/without working with other departments
- Identification of changes in the bank's operations.
- Relating with the PPG Product Managers of other Departments and PPG Champions of the Network for update on departmental policies, procedures and work tools
- Engage in training of PPG documents and other operational information/activities
- Follow up on compliance of PPG
- Communicates the improvement required on operational procedures to the Branch Support and Organisation officer for necessary update in PPG
- Organize a steering committee after every revision or new policy/ procedure put in place
- Work with HR to ensure the training with the end users is done
- Put the policy/procedure on the share point that has access to all concerned stakeholders.
- Ensure all Policies have a clear process map
Report Management:
- Ensure daily, weekly, monthly reports are updated on time and ensure that all reviewed policy and/or procedures is placed on the SharePoint.
- Established Minutes of all PPG steering meetings and archive them in an electronic file
- Report every year on the revision of all existing policy and other documents to ensure updates are being done where necessary and in accordance with Group Standard.
- Create or review report files as the need arises
- Coordinate with branches in policies that are outdated and inconsistent with the practices
- Submission of report to the compliance to ensure alignment of all policies to the regulatory requirements.
Profile
Person's Specification:
- Candidates should possess relevant qualifications and work experience.
- An existing confirmed staff of Advans Nigeria who has worked in the bank for at least 12 months.
- Must be highly proficient in Excel.
- Good communication skill.
- Must have knowledge about all pol_pro_guide.
- Good customer service skill.