Responsible for coordinating the agency office functions with regard to data entry, customer services, collecting, tracking & documentation of all insurance requests and other administrative works related to the smooth functioning of the office.
Job Responsibilities
Coordinate with each agency for all service related matters.
Be a liaison officer between the agency office and Team Head - Alternative Distribution.
Processes and review insurance documentation and ensure that documents are complete Record Maintenance/Data Management.
Keep and track production report, activation report, agent performance tracker.
Reconciliation of receipting and commission data’s.
Maintains Agents Files and ensure that their credentials are up to date Customer Service/Other Administrative works.
Customer service to include answering phone calls and greeting customers.
Assist Agents with administrative related problems.
Maintain office supply of inventory.
Requirements
Minimum of HND / Bachelor’s Degree relevant experience.
A minimum of one (1) year experience in an insurance company.
Working experience as a data management/ coordinating.
Intermediate knowledge of Microsoft Office Outlook, Word and Excel.