Job Description
Purpose of the Job (Brief)
- Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems (hardware and software) and related infrastructure to enable continuous innovation within the information systems landscape
- Deliverables (Maximum 5-6 key responsibilities)
- Expected Key Results (Detailed KPIs)
Key Activities
- Administer server infrastructure in accordance with standards and project/operational requirements
- Install new / rebuild existing server infrastructure
- Configure hardware, peripherals, services, settings, directories, storage
- Apply OS patches and upgrades on a regular basis Identify and promote best systems administration practices and patterns
- Develop and maintain installation and configuration procedures
- Contribute to and maintain enterprise system standards Perform continuous system/network monitoring
- Installation of monitoring Agents and connection to monitoring Systems
- Perform regular security monitoring to identify any possible intrusion and potential breach Head, Information Systems & Technology Head, System Operations System Admninistrator
- Ensure smooth running of all network monitoring systems for enterprise network and core network nodes
- Perform periodic performance reporting to support capacity planning.
- Provide Tier II/other support
- Create, change, and delete user accounts on information systems per request and as required
- Investigate and troubleshoot issues
- Provide support to the application development team Participate in disaster recovery planning and testing
- Installation of agents for Backup-System and configuring Backup
- Repair and recover from hardware or software failures
- Coordinate and communicate with impacted constituencies Identify approaches that leverage resources and provide economies of scale
- Research and recommend innovative and where possible, automated approaches for system administration tasks.
Demonstrate (Key competencies)
- Educational Qualifications & Functional Skills:
- Minimum 2.2/Upper Credit Bachelor’s degree in Engineering/Information Technology/Computer Science
- Professional Qualification (CCNA, ITIL, LPIC/CompTIA, etc.) an added advantage
- Ability to leverage technology to develop and enhance functional competencies
- Systems Administrative role in Linux environment
- Knowledge of networking and network monitoring/management
- Database Management – MySQL, MSSQL, PostgreSQL, Oracle an added advantage
Work Experience:
- Linux, Windows Server, Solaris administration experience necessary, in that order of preference
- Experience with scripting, installation and migration concepts – in Bash, Perl, Python
- Virtual Infrastructure administration experience with KVM or VMware highly desired. Storage Area Network administration experience a plus
- Experience administering a centralized data backup and recovery infrastructure, including installation and configuration of open source data backup solutions like Bacula, BareOS, etc.
- Experience deploying and administering web servers – Apache/Nginx/Tomcat
- Working knowledge of cloud technologies like Ovirt, OpenStack a plus
- Experience with Dev/Ops tooling to build, configure and deploy, a plus
- Experience with configuration management tools (Chef, Ansible, Salt Stack or Puppet) a plus
- Working knowledge of WHM/cPanel (website admin panel) and Relational Database Management Systems like MySQL, PostgreSQL, etc.
- Experience supporting a high traffic customer- facing website infrastructure
- Experience administering and troubleshooting load balancing appliances in a production environment
- Sound understanding and extensive experience in network management
- Previous years of experience working in an ISP environment, a plus
Other Requirements:
- Ability to document and implement processes to increase efficiency, productivity, reliability and scalability
- Project management skills a definite asset
- Strong understanding of the organization’s goals and objectives
- Problem solver
- Ability to work under pressure
- Customer Focus
- Tech savvy
- Team Work
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Nimble Learning