• Application Deadline: Sat, 31 Dec 2022 00:00:00 GMT
• Position: Partner Support Officer (Intern)


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 year


• Location Lagos


• Job Field Internships / Volunteering  , Media / Advertising / Branding 
  

Job Description

• Build sustainable communications for managing and supporting the company’s partners.


• Manage the companies involved in the day-to-day of partner success


• Oversee the activities of the partners on the platform in relation to the clients they service


• Where applicable, prepare invoices to clients and ensure the timely payment of driver partners


• Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)


• Understand the various truQ applications for the daily achievement of trip automation for driver and business partners


• Where applicable, train and oversee the activities of Vehicle Sales


• Representatives(VSRs) attached to drivers under a particular business.


• Coordinate reward activities for driver-partners


• Ensure weekly update of business transaction sheet for report preparation.


• Provide innovative ideas for better management of truQ’s business partners

Requirements and Skills

• Minimum HND educational qualification


• Minimum of 1-year cognate experience


• Proven customer service experience.


• Strong interpersonal relationship management skills


• Strong communication skills (written and verbal)


• Should live around Ikeja axis