• Application Deadline: Wed, 21 Dec 2022 00:00:00 GMT
• Position: General Manager


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 5 years


• Location Abuja


• Job Field Administration / Secretarial 
  

Job Description

• Develop, recommend, implement, and interpret client service procedures; evaluate the ongoing effectiveness of current operations and systems


• Coordinate activities with other internal units as required to meet customer needs


• Address unusual or difficult inquiries/situations through direct personal action or refers to the appropriate individuals.


• Ensure effective and efficient management of underwriting and claims units in the organization.


• Help in the management of staff in the organization.


• Ensure customer complaints are identified and recorded and addressed.


• Participate in Client review meetings, external audit feedback sessions and new business tender processes.


• Ensure that work levels are evenly distributed across the teams; implement work reallocation strategies where appropriate to ensure effective Work in Progress management.


• Take appropriate action to address situations where referrals are not being made.


• Work towards agreed budgeted revenue and costs. Construct and effectively manage team budgets.

Qualifications, Competencies and Attributes

• Hold a Bachelor's Degree in Business Management / Insurance


• Must have minimum of five (5) years of Direct/Retail marketing experience in an Insurance Company or Broking Firm with proven result oriented track record.


• Professional qualification in insurance is a must.


• Personality: A go-getter, enthusiastic, results oriented with excellent communication and social skills.


• A forward planner with clear focus, mature, reliable, hardworking and able to work without supervision


• Management ability:


• Computer skills: Must be adept in use of Ms Word, Excel, Access, power-point, Internet and email


• Honest and with high integrity