• Application Deadline: Fri, 9 Dec 2022 00:00:00 GMT
• Position: Front Desk Officer


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 1 - 2 years


• Location Lagos


• Job Field Administration / Secretarial 
  


• Salary Range ₦50,000 - ₦100,000/month
  

 JOB DUTIES  

• Welcome guests to the venue


• Provide accurate wait times and monitor waiting lists


• Manage reservations


• Escort customers to assigned Rooms, Spa, dining or bar areas


• Greet customers upon their Arrival/departure


• Coordinate with wait staff about available seating options


• Maintain a clean reception area


• Cater to guests who require extra attention (e.g. children, elderly)


• Answer incoming calls and address customers’ queries


• Assist wait staff as needed


• Previous work experience as a Hostess


• Understanding of Hotel/Hospitality etiquette


• Familiarity with health and safety regulations


• Experience in managing reservations


• Demonstrable customer-service skills


• Excellent communication skills (via phone and in-person)


• Strong organizational skills with the ability to monitor the entire dining and bar area


• Availability to work in shifts as needed


• Good physical condition to walk and stand during an entire shift


• High school diploma; hospitality certification is a plus

QUALIFICATION 

• HND in Hospitality Management


• 1-2 experience as a Hostess or Front Desk in a hotel


• Understanding of Hotel/Hospitality etiquette


• Familiarity with health and safety regulations


• Experience in managing reservations


• Demonstrable customer-service skills


• Excellent communication skills (via phone and in-person)


• Strong organizational skills with the ability to monitor the entire dining and bar area


• Availability to work in shifts as needed


• Good physical condition to walk and stand during an entire shift

Age: 24- 30 years 

Salary: N80,000.