Job Description
Outline of Job
- Responsible to ensure that all orders are processed from invoicing, releasing from warehouse, packaging to final shipment/delivery of products to Sygnite customers.
Responsibilities
- Process sales orders in a full cycle from order entry to invoicing.
- Liaise with the relevant internal and external parties to manage and resolve all issues related to order fulfillment
- Prepare delivery documentation, maintains records, and coordinate logistics for product shipment
- Follow up on shipment status to customers and ensure delivery dates are met
- Prepare and update relevant information for sales and monthly reports.
- Organize warehouse space
- Abide by all company safety and hygiene regulations
- Contribute ideas on ways to improve or optimize warehousing procedures
- Ensure correct archiving of orders, documentation, and emails
- Keep warehouse clean and organized in line with Sygnite 5S safety standards.
- Handle return orders
- Keeping stock control by maintaining the requisite stock records for all Sygnite products.
- Direct the day-to-day activities of the warehouse. E.g., transportation, receiving, offloading, stock take, sanitation, maintenance, inventory control, etc.
- Participate in projects and/or workgroups.
- Execute tasks in line with procedures and work instructions
- Timely escalation to Line Manager when service to the customer is at stake.
- Perform other duties as assigned by the Line Manager.
Required Qualifications
- Minimum of a Bachelor’s Degree in any Supply Chain Management or any related discipline.
- CIPS Certification will be an added advantage.
Skills and Experience Required:
- 1 - 2 years’ work experience in a supply chain field or in a warehouse setting.
- Adequate knowledge of warehouse data systems.
- Strong analytical and negotiation skills.
- Ability to communicate well
- Can-do mentality and a strong sense of ownership;
- Team player who is service and result oriented to essentially get the job done;
- Good Planning and organizing skills;
- Accurate and disciplined uses a structured approach in his work;
- Data entry experience with excellent accuracy level;
- Good knowledge using Microsoft Office and ERP
- Able to think in and understand end-to-end processes.