Job Description
- Application Deadline: Tue, 6 Dec 2022 00:00:00 GMT
- Position: Psycho-Social Support (PSS) Worker
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Borno
- Job Field Medical / Healthcare 
- Salary Range ₦300,000 - ₦400,000/month
General Objective
- Under the supervision of the PSS Supervisor, Psycho-Social Worker will perform all PSS activities in the field, including case management and referral to other services. Besides this, S/He will fill data records, and perform data entry on weekly basis.
- S/He will take part in weekly office meetings, attend formal trainings, on job training, and provide weekly case presentations.
Responsibilities and Tasks
Objective 1: PSS responsibilities:
- Provide psycho-social support, and psychological first aid to survivors who have experienced psychological trauma, torture, gender-based violence GBV, domestic violence, and when necessary to survivors of natural disasters.
- Work in collaboration with PHCC and outpost staff to receive referred beneficiaries, ensure follow up of referred PSS/ PFA beneficiaries, and provide guidance to health facility staff on PSS.
- Provide screening and assessment on psychological trauma.
- Sensitize, psycho-educate, problem solve, dialogue, and mediate with the beneficiary’s population about issues of war, torture, trauma, violence and GBV.
- Ensure all work with clients is confidential and that ethical practices are observed in culturally appropriate way, especially with respect to gender sensitivities.
- Perform community awareness on trauma and psychosocial support to beneficiaries and community leaders
- Refer patients when needed to more specialized services.
- Perform case follow up and case management when there is need.
- S/he should develop action plan for the follow up patients
- Engage in self-care through supervision, debriefings, and other shared sessions.
Objective 2: office work:
- Become proficient with the MHPSS data collection tools, conduct, and submit screening and assessments reports in a timely and accurate manner.
- Fill in all reporting and data collection forms in daily basis to ensure quality reporting
- Weekly data entry of collected information from the field.
- Attend the weekly MHPSS supervision/ on job training meeting
- Attend all MHPSS/PFA related trainings given by PUI.
- The tasks and responsibilities defined in this job description are non-exhaustive and can evolve depending on the project’s needs.
Mandatory Requirements
Education Degree:
- Degree / Certificate in Psychology, Counseling, Social Work, Nursing, or other related fields
Work experience:
- Experience in working as a psycho-social worker, or psycho-social counselor, or community social worker
Knowledge and skills
- Knowledge of local areas and community structures
- Able to work in a stressful environment and move around to work in Health Facilities
- Able to maintain confidentiality
- Able to work independently in the field
- Problem solving and conflict resolution skills
Language skills:
- Good command in English (speaking, reading & writing)
- Fluent in local languages – Hausa, Kanuri, etc.
Computer skills:
- Excellent knowledge of the MS office software including Word, Excel, Outlook.
Other:
- Good team player
- Good reporting skills
Assets
Transversals skills:
- Excellent communication, conflict solving and diplomacy skills to manage relationship in potentially tense situations
- Strong motivation to help people in need
- Ability to make decisions
- Understanding of the political situation in the area
- Ability to analyze and suggest improvements of the activities
- Ability to adapt or change priorities according to the changing situation
- Well organized and hard worker
- Able to manage stress and pressure
- Able to check validity of information, logical thinking
- Neutrality
- Reliability
Salary
N300,000 - N371,000 / month.