Job Description
Role: Retail Sales Supervisor
Our client, a retail firm with rapidly growing hard-discount retail outlets in the various neighborhoods of Lagos, is looking for a young, dynamic Supermarket Supervisor with experience in leading successful teams.
Job Description
- Monitors shelve stocks and product displays, and the general appearance of the store.
- Ensures all reports, cash and receipts are correct and complete. .
- Keep charge of the safety box and the change.
- Responsible for the final calculation and complete documentation at the end of the shift of each cashier.
- Implementing measures to avoid stock damages, theft, and wastage
- Ensures correct money transfers to the bank.
- Takes charge of all cancellations of total receipt, complaints as well as returns from customers.
- Randomly checks receipts of customers versus the actual basket.
- Responsible for keeping all doors and windows closed properly at the end of the day.
- He decides on orders and order quantities.
- Ensures that legal requirements, with regards to store sales, are followed
- Responsible for 100 % price label accuracy.
- Checks the price accuracy by test purchases, especially after price changes.
- Checks the deliveries from the Warehouse and direct suppliers and reports any delivery mistakes.
- Responsible for all books, reports and forms in the store.
- Training new staff members and scheduling shifts.
Qualification and Requirement
- Bachelor’s degree in Business Administration, marketing or management-related courses.
- Minimum 5 years of work experience in a retail environment or supermarket
- Minimum of 3 years’ experience in a team lead position
- Experience working in a highly collaborative environment where teamwork and self-motivation were critical
- Organized and analytical, able to eliminate obstacles through creative and adaptive approaches.
- Ability to manage a team relationship and productive work environment
- Proficiency with MS Office suite (Word, Excel, Outlook, PowerPoint).
- Strong leadership, organization, communication, and relationship management skills
- Professional, client service oriented and positive representative of the firm
- Excellent attention to detail and accuracy.