• Application Deadline: Fri, 16 Dec 2022 00:00:00 GMT
• Position: Business Development Manager, Priority Banking


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 10 years


• Location Lagos


• Job Field Sales / Marketing / Retail / Business Development 
  

Job ID: 2200030802

Location: Victoria Island, Lagos

Job: Retail Banking

Schedule: Full-time

Employee Status: Permanent

Job Purpose

• Engage NTB Affluent clients via leads sourced from Alliances, Targeted lists or Employee Banking Team (senior executives) with full Priority offering


• Also handle client-led requests via ATL/online pull


• Activate NTB clients, set up and educate clients on remote channel usage i.e., online, Client Centre, ATM, and hand-over clients to assigned Priority Banking Team


• Do not manage the client relationship beyond acquisition & activation

Responsibilities

Prepare & set up (remote):

• Collect info from leads from sources


• Pre-send product bundles description and bank proposition


• Collect all documents (digital) required for account opening and pre-fill forms

Sources of leads:

• ATL/ Online leads


• Alliances


• Catchment activity


• Targeted Affluent Lists


• BC/CC/CIC cross sell.

Target Clients:

• Priority NTB potential clients.

Meet, Deep Sell & Train (in person):

• Meet in person (ensure Priority Banking Team)


• Listen and determine further needs


• Acquire clients with anchor products


• Set up KYC needs with KYC centre


• Educate and conduct initial set up for online, ATMs, Client Centre, and Store.

Activate and Pass On (remote):

• Activate as per 100 day plan


• Prepare and pass on Client into interacting with the bank via Online, Client Centre, Store and Priority Banking Team

Policies and Guidelines:

• To be familiar and comply with all relevant Group policies and local regulations in relation to all products.


• Ensure that all anti-money laundering / Know Your Customer (KYC) and Customer Due Diligence (CDD) guidelines are adhered to.

Anti Money Laundering / KYC / CDD

Remain alert to the risk of money laundering and assist in the Bank’s effort in combating it by adhering to the key principles in relation to:

• Identifying your customer


• Knowing your customer


• Reporting suspicions


• Safeguarding records


• Not disclosing suspicions to customers.

Group Compliance Performance Objectives

• Adherence to laws and regulations, internal risks and compliance policies and Group Code of Conduct


• Completion of all mandatory risk and compliance training including e-learning within stated timeframes


• Proactive identification of risks and concerns, including escalation to all relevant stakeholders


• Timely mitigation of risks and resolution of issues including collaboration with all relevant stakeholder functions, and establishment of effective controls.

Projects:

• To participate and contribute in the upcoming projects of the department to ensure timely and smooth implementation.

Key Relationships (Internal And External):

Internal:

• Senior Relationship Managers, RMs and peers in Retail Clients


• Senior Managers, SBIM, BOMs and BOOs of all levels in the Business Units.


• Branches


• Group Internal Audit.

External:

• Clients

Contributes to:

• The overall success of Retail Client Nigeria

Our Ideal Candidate

• Minimum of 10 years’ experience in Sales with minimum 5 years experience in sourcing and managing HNIs


• Good working knowledge of the bank’s operating systems.


• Good communication and inter-personal skills.


• Good working knowledge of the Bank's products and services.


• Good PC skills.

Product Broadening:

• Enhanced multi-product Priority knowledge


• Market and competition knowledge.

Client Engagement:

• Closing deals


• Client training on digital solutions


• Communication and presentation skills


• Negotiation and objection handling

Journey Completion:

• Understanding of KYC principles.