Assistant Manager at Graceland Concept

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
27632
Job Views
93

Job Description



Job Responsibilities



  • Ensuring company policies are followed.

  • Optimizing profits by controlling costs.

  • Hiring, training and developing new employees.

  • Resolving customer issues to their overall satisfaction.

  • Maintaining an overall management style that follows company best practices.

  • Providing leadership and direction to all employees.

  • Ensuring product quality and availability.

  • Preparing and presenting employee reviews.

  • Working closely with the store manager to lead staff.

  • Overseeing retail inventory.

  • Assisting customers whenever necessary.

  • Organizing employee schedule.

  • Ensuring that health, safety, and security rules are followed.

  • Taking disciplinary action when necessary.

  • Ensuring a consistent standard of customer service.

  • Motivating employees and ensuring a focus on the mission.

  • Maintaining merchandise and a visual plan.

  • Maintaining stores to standards, including stocking and cleaning.

  • Completing tasks assigned by the general manager accurately and efficiently.

  • Supporting store manager as needed.


Job Requirements



  • High School or equivalent education level.

  • Stable work history.

  • Must be self-motivated and possess the desire for self-development.

  • To be a great fit for this role you should have a consistent work history and previous experience as a senior staff member or as an assistant manager.

  • A passion for customer service and team mentoring is also a plus.


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