• Application Deadline: Wed, 7 Dec 2022 00:00:00 GMT
• Position: Contact Center Agent


• Job Type Full Time


• Qualification BA/BSc/HND


• Experience 0 - 2 years


• Location Lagos


• Job Field Customer Care 
  


• Salary Range ₦50,000 - ₦100,000/month
  

Requirements

• Candidates should possess an OND / HND / B.Sc Degree with 0 - 2 years of work experience.


• Take customer calls and provide accurate, satisfactory answers to their queries and concerns


• Take and process customers' orders.


• Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives


• Build sustainable relationships and engage customers by taking the extra mile


• Seize opportunities to upsell products when they arise.


• Respond to the needs of customers and provide personalized service.