Front Desk Officer at Dynasty Group

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
3 years ago

Additional Details

Job ID
27862
Job Views
88

Job Description



We are looking for a pleasant and friendly Front Desk Representative to join our team! As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office.


As the front-line-employee, your role will be extremely important for improving customer experience and satisfaction. Your goal should always be to make our guests feel comfortable and satisfied while in our office.


Responsibilities



  • Keep front desk clean, tidy and supplied with all the necessary supplies

  • Greet, communicate with and welcome guests

  • Answer all the customers' questions and address their complaints

  • Answer all incoming calls, redirect them when needed

  • Receive letters, packages and send them to appropriate destination

  • Prepare and manage outgoing mail 

  • Check, sort and forward emails

  • Monitor office supplies  Requirements and Qualifications

  • X years of experience as Front Desk Representative or similar role

  • Hands on experience with office machines (for example fax, printer etc.)

  • In-depth knowledge of office management and bookkeeping

  • Excellent knowledge of MS Office (especially Excel and Word)

  • Sense of ownership and pride in your performance and its impact on company’s success


 


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